Bezos also defended Amazon’s record on wages, workplace safety and climate change action — all areas where Amazon employees have pressed the company to do more.
He shared the company’s successes in a banner year: Amazon Prime subscribers now number at more than 200 million worldwide. That’s up from 150 million worldwide, the last figure Amazon released in January 2020.
Bezos closed his note with a reference to his original 1997 shareholder letter, which would become a yearly touchstone for the company. “To all of you: be kind, be original, create more than you consume, and never, never, never let the universe smooth you into your surroundings. It remains Day 1.”