Transport for London said in a statement on Sunday that unlicensed vehicles and drivers had made more than 1,000 trips on the app, and that Ola had failed to notify the regulator of the breaches when they were first identified.
“Our duty as a regulator is to ensure passenger safety,” said Helen Chapman, the director of licensing, regulation and charging at Transport for London. “We will closely scrutinize the company to ensure passenger safety is not compromised.”
Marc Rozendal, the startup’s UK managing director, said that “our core principle is to work closely, collaboratively and transparently with regulators.”
“We have been working with [Transport for London] during the review period and have sought to provide assurances and address the issues raised in an open and transparent manner,” he added.
The regulator again declined to grant Uber a license in November 2019. Last week, the company received a new license for 18 months after a judge ruled it had a right to continue operating in London.